Privacy Policy

Introduction
We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure your data is safe and secure.

Information We Collect

Personal Information: This includes your name, address, email address, phone number, and payment details, which we collect to process transactions and provide customer support.
Browsing Information: We collect data regarding your browsing behavior, preferences, and interaction with our website through cookies and similar technologies.
Location Data: We collect your device’s location to provide location-based services within the App. This data is collected and stored on our servers.

How We Use Your Information

To Provide Services: To fulfill your requests for products and services, manage transactions, and provide customer support.
For Marketing Purposes: To inform you about new products, special offers, and other promotions that may be of interest to you.
To Improve Our Services: To understand how our services are used, we analyze collected information to help us improve and innovate our offerings.
Location Data: Your location data is used to improve and personalize your experience within the App. It allows us to offer location-specific features and services.

Sharing Your Information

Service Providers: We share information with companies that provide services on our behalf, such as payment processing, order fulfillment, and data analysis.
Legal Obligations: We may disclose your information if required by law or if we believe it is necessary to protect our rights, property, or safety.
We do not share your personal information with third parties except as necessary to provide the services offered by the App, comply with the law, or protect our rights.

Data Security

We implement security measures to protect your information. However, no security system is impenetrable and we cannot guarantee the absolute security of your data.

Data Retention and Deletion

We retain your personal data only as long as necessary to provide you with the App’s services. You can request deletion of your data at any time by contacting us.

Your Rights

Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in the email.
Cookies: You can manage your cookie preferences through your browser settings, though some features of our website might not function properly without them.
You have the right to access, correct, or delete your personal information. Please contact us at [Your Contact Email] to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ella foods
support@ellafoods.in
Plot B-11 , Innova Agri Bio Park, KIADB industrial area, phase III, Malur Taluk , Kolar, Karnataka, India, 563130